How do I populate the "Group Summary" for Groups and the Audience for Email Campaigns?

Anonymous Blackbaud User

When you upload constituents into a group, the group summary does not always automatically populate. If you then add this group to an Email Campaign audience, the audience "Usable" number is not updated. To force the "Group Summary" to update and thus force the "Usable" number in the Audience update:

1) Go to Constituent360 > Groups.

2) Find and open your group.

3) Click "Refresh Summary" link on the right.