Raiser's Edge Query - Emails Opened

Laura Forsyth

I've recently sent out three emails through NetCommunity to encourage constituents to attend an event. I'm trying to generate a query in Raiser's Edge to work out constituents who have not opened any of these emails. Queries keep either bringing back no results or including those who have opened one of the emails, but not one of the others. There must be a way to do this - any ideas?

Darrin Fitzgerald

Laura Forsyth:

I've recently sent out three emails through NetCommunity to encourage constituents to attend an event. I'm trying to generate a query in Raiser's Edge to work out constituents who have not opened any of these emails. Queries keep either bringing back no results or including those who have opened one of the emails, but not one of the others. There must be a way to do this - any ideas?

Hi,

Do a Constituent query with the "email Name" one of as criteria as you sent 3 emails hopefully with different names

The in the output make sure you have netcommunity, emailed recieved, link clicked through? or opened?

Hope this helps

Darrin