TeamRaiser versus Luminate Online

Christine Robertson

Can someone explan to me the difference between TeamRaiser and Luminate Online?  What is included/excluded with TeamRaiser that is different than saying that you have Luminate Online?

Brian Mucha

Luminate Online is the general platform. Teamraiser is the Peer-to-peer fundraising module - a component of LO.


You can use LO without Teamraiser, but if you have TR then you also must have LO.


LO is sorta built around constituent records and their transaction records for the most part, and all the different modules are things you can do with or to those records.


Surveys can create constituents or gather info from them.

Donation forms, eCom and TR can create constituents and transactions.

Email can send info to constituents.

Advocacy can get constituents to act on your behalf.

etc.


So Teamraiser is the P2P module. You make one for an event, and visitors can register/join. They get what is basically a mini CMS and broadcast email system of their own. They can customize their own personal and team fundraising page - which has it's own donation form and thermometer, and they can import email addresses to recruit and solicit. And there's tons of reporting and such for us admins to manage all those users and communicate with them.

Christine Robertson

Thanks.  I'm working with an org that has TeamRaiser, but while talking to BB today, I got the idea that their TeamRaiser package does not include all of the Luminate functionality.  (They don't need all of the LO functionality - I'm just trying to get all of this straight in my head!)  I wish that there was a fact sheet on blackbaud.com listing out the differences in what all of these pieces of the puzzle entail.  It's really hard to pick up the pieces and figure it out when you inherit software thta was purchased before you worked with an org.