Event/Donation Thank you page

Chris Davies

I know I can (and do) create thank you text within Online Express, which the javascript then posts into the page after a registration or donation - but I am looking to see if there is a way of, instead, forwarding the user to a specific url for the 'thank you' - as this will allow me to track it properly as a goal conversion within Google Analytics? -Using the existing system, the page url does not change so cannot be tracked.


Anyone worked this out?

Brendan Schneider

Chris Davies:

I know I can (and do) create thank you text within Online Express, which the javascript then posts into the page after a registration or donation - but I am looking to see if there is a way of, instead, forwarding the user to a specific url for the 'thank you' - as this will allow me to track it properly as a goal conversion within Google Analytics? -Using the existing system, the page url does not change so cannot be tracked.


Anyone worked this out?

Hi Chris,


Did you ever receive an answer to this question? It's exactly what I'm trying to figure out as well.


Thanks,

Brendan

Chris Davies

Brendan Schneider:

Chris Davies:

I know I can (and do) create thank you text within Online Express, which the javascript then posts into the page after a registration or donation - but I am looking to see if there is a way of, instead, forwarding the user to a specific url for the 'thank you' - as this will allow me to track it properly as a goal conversion within Google Analytics? -Using the existing system, the page url does not change so cannot be tracked.


Anyone worked this out?

Hi Chris,


Did you ever receive an answer to this question? It's exactly what I'm trying to figure out as well.


Thanks,

Brendan

 

Nope - nothing. Other than "Why don't you create a page, and then use the 'thank you' within RE to display a link to it?" - which isn't all that user friendly to me.

Brendan Schneider

Thanks, Chris!


If I find anything out I'll let you know.

Emma Moran

Chris Davies:

Brendan Schneider:

Chris Davies:

I know I can (and do) create thank you text within Online Express, which the javascript then posts into the page after a registration or donation - but I am looking to see if there is a way of, instead, forwarding the user to a specific url for the 'thank you' - as this will allow me to track it properly as a goal conversion within Google Analytics? -Using the existing system, the page url does not change so cannot be tracked.


Anyone worked this out?

Hi Chris,


Did you ever receive an answer to this question? It's exactly what I'm trying to figure out as well.


Thanks,

Brendan

 

Nope - nothing. Other than "Why don't you create a page, and then use the 'thank you' within RE to display a link to it?" - which isn't all that user friendly to me.

 

I need this as well for Facebook Pixel tracking. Probably the same thing you're trying to do with Google analytics. We thought about trying the URL in the confirmation text, but I agree -- that's extremely clunky and unreliable.


​This should really just be a toggle feature allowing us to either choose confirmation text OR redirecting to a URL.

Cheryl Gunning

Hi,

Has anyone found a solution / workaround to this?


Thanks,

Cheryl

Chris Martin

I can tell you that we're looking at more first class integration with Google Analytics in our new form types that are in early/limited availability in RE NXT. That said, I have seen a few customers write a small bit of custom javascript and include it on the page where their OLX web forms live to solve for this use case. What they typically do is have their script "listening" for some page element that only exists in the case of a successful transaction. When it's detected they can programmatically fire off a Google Analytics event (or if you prefer, you could also redirect the browser URL, but in that case you'd want to do extra work to be sure that OLX thank you message doesn't appear momentarily before the page is redirected).


While our support team doesn't formally support or assist customers with writing custom Javascript like this, it's certainly doable.


Thanks,

Chris Martin

Blackbaud Product Management

Gary Voss

Hi Chris Martin‍,


Do you have an example of this custom JS? I've been attempting to trigger an event using:

$(document).on('DOMNodeInserted', '#bboxdonation_divThanks', function(e){
//do some thing here
});

However, this isn't triggering an event as I would expect it would.


Also is it possible to make dummy donations to a donation form? as I've had to send a number of actual donation to test this function.


Thanks,

Gary