Online Express is crashing my Raiser's Edge

Lauren Joost

Hi all,


Raiser's Edge has started crashing whenever I leave the Online Express module. It says, RE7 has encountered a problem and needs to close... and then it closes.


It has been happening to me and my coworker. Have you gotten any other reports?


It may have started since the last update, but I'm not sure.


It would be great to get this fixed.


Thanks!


Lauren

Jen Leonti

Hi Lauren,



My apologies for the delay, this is definitely something we want to investigate further. I have opened a case with our support team to look into this issue for you.



Thank you,


Jen Leonti