EFT Recurring Gifts-not processed

Terry Williamson

I have several gifts that were set up during March on our website to be recurring gifts on the 1st of the month. Some of them processed fine on April 1 but 4 of them did not. Is there a reason that this would happen and what can I do to correct this issue?

Steve MacLaughlin

Terry....I'm going to go ahead and setup a support case for this issue . They will follow-up directly with you.