How do i know if a direct debit has been processed?

Kyle Luke

I have a donation that was entered incorrectly as a direct debit with the wrong routing number. Before we delete this gift from RE and try another method, i want to make sure the gift had not been processed somehow. Please advise on my next step.

Steve MacLaughlin

You can log into your Blackbaud Merchant Services account at https://bbms.blackbaud.com to check the status of any transaction.