Is there a way to recall a newsletter that was accidentally sent in Raiser's Edge?

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Julie Lichtenberg
Julie Lichtenberg ✭
Ancient Membership Photogenic
in Blackbaud Raiser's Edge NXT®: General Discussion
I accidentally sent an e-newsletter while it was still a draft. Is there a way to recall?
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  • Steve MacLaughlin
    Steve MacLaughlin ✭
    Ancient Membership Facilitator 2 Photogenic
    No, there is not a way to recall an email after "Send Message" has been clicked.



    Remember that "Save" means "Save" and "Send Message" means "Send Message" in the email editor.



    We are considering adding another extra final warning prompt in a future Online Express release.
  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    The warning prompt before send functionality was released on July 29, 2014 in version 34 of Online Express.



    An email confirmation box now displays before your message sends. The confirmation message displays the list name used for the email along with the number of recipients. You then have the option to send or cancel.



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