Campaign defaults when batching donation

Debbie Atkinson

When we downloaded a recent donation into a batch, the donation is credited to previous campaign. We searched Online Express and BBMS integration options, and the batch template set up does not have default for a specific campaign. Does anyone know how I change the campaign in the Online Express batch download process?

Chris Martin

Hi Debbie. I'm going to get a support ticket created for you and we'll have one of our Raiser's Edge specialists reach out to you to help with this.

Missy Mixon

To have a specific campaign applied to gifts downloaded from Online Express:



Set a default campaign for the fund



OR



Globally change the campaign field in the batch



See How to select or change the campaign for gifts downloaded from Online Express



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