Primary Emails in OLX

Debra King

In light of the recent change in RE with emails, Is there anyway to tell which email addresses are selected out of a query I upload for e-blasts? I set all the emails that I want to be selected as primary, but how do I know what OLX is going to choose when I upload a list?



Thank you.

Matthew Garbarino

Hello. We updated Online Express to accommodate the RE update. Here's how the email priority works for each record, assuming you aren't using the "Send to all" feature.



Before the RE update:


-Try to send to the first mapped email type.


-If no first, send to the second mapped type.


-If no second, send to the third mapped type.



After the RE update:


-Try to send to the single "Primary" email record in RE.


-If no primary, send to the first mapped type (send to all emails with this type).


-If no first mapped type, send to second (send to all emails with this type).


-If no second, send to third (send to all emails with this type).