On the event form in OLX, the price types are reordering after saving and closing and reopening the form.

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  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Hi Debra. I'm unable to duplicate that problem on my end. Did this problem just start, and is it happening on multiple RE workstations?
  • Debra, I have found that if you make any changes to the event record in RE it will revert the Online Express form back to it's original order that it is listed in RE.
  • Thanks Matt and Michele.



    The order in RE is sortable though, but that sort order is not what I need on the form.



    Matt, I am the only one making forms for our website. I've tested on multiple browsers, but it needs to work on my work station.



    It seems that the problem just started, but I can't be sure of when. I don't make it a habit to go online and look at the forms to see if they look the same as when I set them up.



    It is happening on two of the forms I created. One has been in use since January, the second I just created and is still in test mode.



    Any help is appreciated. Thank you.

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