Can I tell what emails I sent through Online Express were sent to the spam folder of the recipients?

Options
Katey Verweij
Katey Verweij ✭
Ninth Anniversary Photogenic First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion
Tagged:

Comments

  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    HI Katey. There isn't a way for email providers like Online Express to directly identify if a message ends up in spam folders. The best way to get a sense for this is to keep an eye out for a sudden drop in the open rate of a message.

Categories