AddressAccelerator Validation Issues

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We recently did our year end mailing and I always have our printer send us any address changes that our NCOA through Blackbaud misses. As I started making my way through the list, AddressAccelerator started throwing validation errors. Invalid primary, invalid street name. But when I got to check the address on USPS, it comes back as valid. Everything is up-to-date and this the first time that I've ever had AddressAccelerator not recognize valid addresses.

 I was just wondering if anyone else was having this issue as well. Or if you had, if you'd figured out a way to fix it.

 Thanks!

Sara

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  • Sara Ruzicka:

    We recently did our year end mailing and I always have our printer send us any address changes that our NCOA through Blackbaud misses. As I started making my way through the list, AddressAccelerator started throwing validation errors. Invalid primary, invalid street name. But when I got to check the address on USPS, it comes back as valid. Everything is up-to-date and this the first time that I've ever had AddressAccelerator not recognize valid addresses.

     I was just wondering if anyone else was having this issue as well. Or if you had, if you'd figured out a way to fix it.

     Thanks!

    Sara

    Hello Sara. I created a case for your issue and an analyst will be in contact to assist. You should receive an email with the case number. I hope this helps.

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