API set up question/bug?

robert@zakongroup.com

In following the directions to set up an API Admin group, I don't see the "Security Admin" option and thus cannot select "Admin Security Group". Trying to set up the group anyway results in the Permissions tab not being available either. What needs to be done to get this option to display?

Also, unrelated to this, is there a way to include a snippet of HTML uploaded via FTP on a page displayed by Convio, other than through an iframe?

Thanks.

Adrian Cotter

Hey Robert,

When I add a new group I see

Name

Description

Security Mode

Security Category

Group Type

Security Mode is where the Admin Security Group can be selected. If you can't see that, then its likely that your own permissions need to be changed to allow you to make one.

As to the snippet of HTML. I don't think there is a way to do an include of a file uploaded via FTP. If there is it is likely to be through a session tag of some sort.

But is there a reason you can't create a reusable page to do the same thing?

Adrian

robert@zakongroup.com

Adrian Cotter:

Hey Robert,

When I add a new group I see

Name

Description

Security Mode

Security Category

Group Type

Security Mode is where the Admin Security Group can be selected. If you can't see that, then its likely that your own permissions need to be changed to allow you to make one.

As to the snippet of HTML. I don't think there is a way to do an include of a file uploaded via FTP. If there is it is likely to be through a session tag of some sort.

But is there a reason you can't create a reusable page to do the same thing?

Adrian

Thanks Adrian. It does appear I don't have the right privs.

But is there a reason you can't create a reusable page to do the same thing?

I need to maintain the same HTML snippet at Convio and our site (e.g., headers, footers). I'd like to automate the process by having a script upload the content via FTP when it is updated on our site.

Adrian Cotter

Robert Zakon:

Thanks Adrian. It does appear I don't have the right privs.

But is there a reason you can't create a reusable page to do the same thing?

I need to maintain the same HTML snippet at Convio and our site (e.g., headers, footers). I'd like to automate the process by having a script upload the content via FTP when it is updated on our site.

re: HTML snippet.

The S-tag documentation is here:

http://community.customer.convio.com/docs/DOC-1408

I looked through it, but I don't think there is anything there. The reusable include tag looks explicitly for a pagebuilder page, not a path.

You might want to ask Convio if there is some tag that they are not sharing.

As to other options for automating:

*) bringing in the snippet via AJAX - though that will have some drawbacks (the load would be a little strange I think)

*) automate the other way - that is create a wrapper in convio, and then write a script that grabs a blank page using that wrapper and parsing it out into the header and footer.

robert@zakongroup.com

Adrian Cotter:

re: HTML snippet.

The S-tag documentation is here:

http://community.customer.convio.com/docs/DOC-1408

I looked through it, but I don't think there is anything there. The reusable include tag looks explicitly for a pagebuilder page, not a path.

You might want to ask Convio if there is some tag that they are not sharing.

As to other options for automating:

*) bringing in the snippet via AJAX - though that will have some drawbacks (the load would be a little strange I think)

*) automate the other way - that is create a wrapper in convio, and then write a script that grabs a blank page using that wrapper and parsing it out into the header and footer.

Thanks Adrian. Using AJAX or having our server be dependent on Convio's wouldn't be good options for us. The "include" type tag would be incredibly useful and I can only hope Convio adds it (formally).

David Hart

I double-checked to see if there were any "undocumented" tags that do what you want, and there's not. The common scenario is that "includes" are done with the S51 and PageBuilder content, but I can see where that is not optimal for what you are describing.

Another work-around you could use is to just upload a javascript file via FTP that uses document.write or sets the innerHTML on a div element to insert your content.

robert@zakongroup.com

DavidHart :

I double-checked to see if there were any "undocumented" tags that do what you want, and there's not. The common scenario is that "includes" are done with the S51 and PageBuilder content, but I can see where that is not optimal for what you are describing.

Another work-around you could use is to just upload a javascript file via FTP that uses document.write or sets the innerHTML on a div element to insert your content.

We still want a web site that is functional if JS is disabled, so using it to include key page content is not really an option.

Hopefully something for Convio to consider. We're just getting started with your platform, and are finding the integration to be cumbersome and documentation to leave a bit to be desired. I'm hopeful once we get to know the platform better it will be less of an issue.