Emailing org relationships

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Hayley Golding 3
Hayley Golding 3
Ninth Anniversary First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion
We are testing Online Express emails to Org relationships. I want to email the Contacts only, is this possible?
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  • Jamie Heslin
    Jamie Heslin
    Ninth Anniversary Facilitator 1 Name Dropper Photogenic
    I haven't been able to do this successfully, so at this point, I'd have to say, no, it isn't possible. The only way I can imagine you could do so is to make sure there are not any usable email addresses on the org record. We ran into this problem, but ultimately concluded that we would have to accept that an email would just end up going to the org's email address too.
  • Jen Claudy
    Jen Claudy
    Tenth Anniversary Facilitator 4 Name Dropper Photogenic
    Create a new Email Phone Type (i.e. "OrgEmail") and change the email addresses on Org Records to this Type.  Then do not select it in OLX as a Phone Type to use.

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