Fraud Message during Donation Process

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Jim Freer
Jim Freer ✭
Tenth Anniversary Photogenic First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion
A user received the following Message on an OLX donation page when completing a transaction. "High risk of fraud determined for this transaction."


What would cause this message to be displayed?  CSC is being collected as is the full information of the donor.


Thanks


Jim
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Comments

  • Faith Murray
    Faith Murray ✭
    Ninth Anniversary Facilitator 4 Name Dropper Photogenic
    Have you checked to see what level of security your own donations page is using? That would be my first place to check. 1) See whether your donations page website is http or https; 2) Check to see if OLX has flagged your donations form on your OLX dashboard; 3) ask your IT dept what level of security is present on your website page.
  • Jim Freer
    Jim Freer ✭
    Tenth Anniversary Photogenic First Reply
    It tied back to the settings in BBMS and the security settings there. They were set at the highest level and the donor was unfortunatly hitting a high score. Though the only thing I can figure out is the gmail account.


    Jim

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