How do you keep notes for spouses?

We have a staff member make donor thank you calls and we pull constituent profiles to provide background information and assist with the calls. I've noticed multiple times that when I pull a profile for a donor, the profile may be missing a great deal of important information because notes are being tracked in his/her spouse's profile. How do you make sure you are getting the full picture of both spouses when you only pull a profile for one? As a note, sharing profiles for both spouses would be overwhelming/confusing for the staff member who is making calls.


Here's an example, if it helps:


Joe and Sally Smith are a married couple who often donate to our organization. Sally is listed as the head of household in our database because she is the more active donor of the two. Over the years, we've entered detailed notes in Sally's profile and documented their home value, information about their children, facts on how Joe and Sally met, etc. Since Joe is much less involved with our organization, he does not have any notes in his record.


One day, Joe decides to make a donation and does not include Sally's name on the reply device. For the first time, Joe is listed as the donor and Sally is listed as the soft credit. When I pull the profiles of this week's donors, I wouldn't get any background information on Joe because all of the notes are in Sally's profile.


How do you track notes that are relevant to both spouses? Do you copy and paste the notes into both records? I greatly appreciate all ideas!