Problem with donations from organizations

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Patty Neumeier
Patty Neumeier ✭
Ancient Membership Facilitator 1 Photogenic
in Blackbaud Raiser's Edge NXT®: General Discussion
Does anyone else feel like it's a problem that when a donation from an organization is made, that the address that is entered by the donor goes to the relationship record instead of the organization's record?  I just don't understand this reasoning.  I think it is intuitive that the donor is providing the organization's address.  When it is processed, a new record is set up with a gift, but no address.  This doesn't make sense to me.
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  • Rodrigo Guardado
    Rodrigo Guardado ✭
    Ninth Anniversary Facilitator 1 Name Dropper Photogenic
    Yes, I know what you mean. I'm new to Raiser's Edge and came from an organization that used Blackbaud CRM so it's a learning curve. Not sure what is prompting this but once we find out I will try to fix this because I foresee this causing an issue later. :(
  • Nancy Hartman
    Nancy Hartman ✭
    Ninth Anniversary Facilitator 1 Photogenic
    I agree, it is always a probelm for me as well.



    Nancy

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