Clearing Event Registration stats

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Candy Reichert
Candy Reichert ✭
Tenth Anniversary Facilitator 2 Name Dropper Photogenic
in Blackbaud Raiser's Edge NXT®: General Discussion
We are setting up our first event in OLX.  Once we have tested that it is set and ready to go, is it possible to clear the statistic of how many times the pages has been visited, etc, so they are more accurate?

 
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  • Jen Claudy
    Jen Claudy ✭
    Tenth Anniversary Facilitator 4 Name Dropper Photogenic
    I don't believe you can do this yourself.  However, assuming event registrations work the same as donations/transactions, I read on another thread that you can contact OLX Support, and they can clear them from the backend (if you're Hosted, I assume...if you have a Local Install, they should be able to walk you thru it or help via screen share, I would hope).

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