RE Event App - can't search

Simone Worsdale · October 2015

Does anyone else have issues searching for registrants within the RE Event App for iPad? Perhaps someone has a solution?

When we type in a name to search, no results appear, even if a matching name appears in the registrant list.

Thank you

Ryan Hyde · October 2015

I haven't had this specific problem, but search within the app is tremendously slow because its actually searching everyone in your RE database, not just people registered for the event. I have found it far more straightforward to just scroll through the alphabetical list and check them off that way.

Simone Worsdale · October 2015

Ryan Hyde:

I haven't had this specific problem, but search within the app is tremendously slow because its actually searching everyone in your RE database, not just people registered for the event. I have found it far more straightforward to just scroll through the alphabetical list and check them off that way.

Hi Ryan,

I think I should clarify. It searches the entire database when we are adding a new registrant, but when we are simply searching for an existing registration who is already in the event, that is the portion that is not functioning properly for us.

Thank you

RE Event App - can't search

Comments

Categories