printing issues

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Hello,

 

We recently became hosted with Blackbaud and have purchased NXT.  While working with Crystal Reports XI, we have not been able to print collated reports. They come out like this: 111, 222, 333 instead of 123, 123, 123. Can you help us with this? The option to collate reports is checked. We have the Citrix printer installed but are not sure what the issue might be.  Thanks.

 

 

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Comments

  • I know this sounds stupid but have you tried unchecking the Collate option.  I had something a couple of years ago that we finally figured out if we unchecked the collate option it would actually collate.  I know that sounds stupid.

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