Sending survey responses to constituents in auto reply

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Julia Marra
Julia Marra
Ancient Membership Photogenic Participant
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions
Is it possible to send constituents their own survey responses in the automatic reply email?  Similiar to how a gift receipt is included in the auto reply to a gift. 

Thanks!
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  • Sara Hoffman
    Sara Hoffman
    Ancient Membership 100 Comments 25 Likes Photogenic
    Hi Julia -



    This is not native product functionality, however there is functionality that will allow you to add constituents to groups based on responses - Create Group by Survey Response Help information. Then you could add group membership conditionals to the survey autoresponders. 



    If your intention is to display their actual response word-for-word, then this isn't the solution for you. But if you want to tailor the messaging to say "Thank you for saying yes to XYZ" then you're good to go.



    Cheers,

    Sara
  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership 2500 Comments 100 Likes Name Dropper
    If you're wanting to render exactly what someone has responded in a Survey, the closest you can get (as of right now) is sending out a daily recurring email and using custom_string fields to capture the data provided in the survey response and then using S1 to render that text/data. It won't be an immediate response but they will get a response within 24 hours.  



    Hope this helps!

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