How do I change the automatic response post-donation on our net community webpage?

Options

Comments

  • Greg Milton
    Greg Milton Blackbaud Employee
    Ancient Membership Facilitator 1 Name Dropper Photogenic
    Hi Sarah,



    The acknowledgement email is part of the Donation Form page part it's coming from. To edit/change this:

    1. Browse to the page with the donation form who's acknowledgement you wish to change.
    2. Edit the page.
    3. Edit the Donation Form page part.
    4. Click the green Acknowledgement email button in the top left.
    5. When done, click the Save button.


    Keep in mind the acknowledgement emails are attached to the donation form, so if you have more than one donation form, you'll need to change them separately.



    Hope this helps!
  • Sarah, were you talking about the confirmation email or the page that pops up after the submit button is pressed?

Categories