Alumni Online/NetCommunity Bug generates compulsory additional educational record

Hey Elizabetta,



I've worked with sever clients experiencing this. The best workaround I've found is to remove school name and class of from the new user registration form. That way you aren't even asking for the education information.



I've also found a lot of schools really only want to collect class of information for alumni, so they'll add constituent attributes to the form to ask if someone is an alum or not, and if so to fill in their class of. Since these are attributes and not required it's a little less invasive. I even know of a few who are planning on continuing to do it this way even after we fix what's happening now with the education information.



Thanks!


Karen

Hey Elizabetta,



For when someone will be resolved you'd want to ask whoever the case owner is for where we told you it was a bug. That's the easiest way we can get you that information.



Please note it is often not possible to give an accurate answer to when something is fixed. Every bug goes through quality assurance testing, and sometimes things don't pass. This means any estimation we give you may be wrong. Because of this we will often not be able to give you anything useful for this question.



Thanks!


Karen