email blast gone berzerk!

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Leah Block
Leah Block
Ninth Anniversary Photogenic
in Blackbaud Raiser's Edge NXT®: General Discussion
After saying there were no matching emails, the newsletter then went on to send multiple times to all registered users??? I didn't know how to get it to stop, I changed email updates and import users to never and then deleted all the messages and newsletters ever created because I didn't know how to get it to stop.
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  • Karen Badham
    Karen Badham
    Ninth Anniversary Facilitator 3 Photogenic
    Hey Leah,

    It sounds like there's several things going on here. It would probably be better as a support case instead of a thread on here. I encourage you to create a case so one of our analysts can assist.

    Thanks!
    Karen

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