unresponsive part marker

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I have added a part to a page and now the part marker is unresponsive. I can not edit, cut, or even open the part in that spot on the page. I'm stuck.
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  • Hey Alex,

    This usually happens when some kind of script or jquery is breaking the page. We can go under Site Explorer, Pages & templates, and highlight the page without clicking any icons, and you'll see a part list at the bottom. The most likely place for scripts to go is in an unformatted text part, so start by cutting those one by one until the page works again. After those, do the formatted text and image parts. If it's still not fixed, you'll need to do the same process on the template that page is using, and then try turning off site tracking under Administration, Sites & settings. The other place scripts tend to go is in the layout, so if you guys have done any layout edits lately that might be it, but otherwise it's best to leave the layouts alone.

    I hope that helps!
    Karen
  • Thank you. I forgot you could remove a part from the pages and templates view.

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