Is there a way to access transactions I've exported and deleted from Online Express?

Options
Peter McKay 2
Peter McKay 2 ✭
Tenth Anniversary Facilitator 1 Name Dropper Photogenic
in Blackbaud Raiser's Edge NXT®: General Discussion
I exported selected transactions to an excel, then accidentally deleted them. Is there any way I can retrieve them?
Tagged:

Comments

  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Hi Peter. Did you delete the transactions from your export to Excel, or did you delete them from the plugin in Online Express?



    For the former, you can simply export the transactions again.



    For the later, you can visit the transaction history from the link at the top of the donation dashboard and search for the deleted transaction. Once you find it with a status of "Deleted", there should be a link to "Return gift to transaction manager".

Categories