Importing UNSUBSCRIBE lists from other softwares into Blackbaud software

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Would love to see a way to import unsubscribe lists from other softwares (ex. Constant Contact) into Raiser's Edge (specifically online express) so that we wouldn't have to start from scratch when we switch over. Those constituents will probably have to re-unsubscribe unless we manually change their solicit codes.
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  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Hi Lerryn. I'm far from an RE expert, but Online Express does honor the RE "Requests no email" setting. When you import your list from Constant Contact, I'm assuming it includes some data around the unsubscribe, perhaps translated to an attribute in RE? If so, you should be able to write a query in RE to find that list of unsubscribed users, then do a global change to set the requests no email box on those users. Again, I'm not an RE pro so perhaps there's an issue here that I'm not thinking about, but it may be worth looking into!
  • I will look into this! Thanks so much!

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