Event form formatting alignment issues

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I'm testing my first event form (just testing so it's not pretty yet!) and am having issues with the formatting of the event name, date and time. This is a link to the test page http://www.kings.uwo.ca/alumni/events...



You'll see that the event name breaks over two lines, as does the date.



The time is listed as 13:00, but during set up of the form, it's 1:00 pm, which we would prefer.



Am I able to adjust the layout and format of this information?
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  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Hi Jennifer, thanks for providing the test page link.



    I took a look at the markup of the page, and it looks like a custom stylesheet on your website is setting the width of all Label elements to 25%, which is causing the issue where the header label is wrapping. Your web folks should be able to either adjust this custom style, or add a new style specific to Online Express to prevent this issue.



    As for the time format, I see it as 1:00 PM on my end. Perhaps you could have a browser setting that is causing this? Take a look at the page with a different computer/browser and see what happens.
  • We are having the same issue with the first name and last name for our first event form. Does anyone have any suggestions?


    Thanks


    Laurie


    www.hamiltonhealth.ca/cruformtest
  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Laurie Towns:
    We are having the same issue with the first name and last name for our first event form. Does anyone have any suggestions?


    Thanks


    Laurie


    www.hamiltonhealth.ca/cruformtest
    Hi Laurie, I took a quick look at the markup of your page and it looks like a similar issue as Jennifer. Your website CMS has some custom styles that are impacting the display of the form. Specifically, it looks like a custom stylesheet is setting the display type for all inputs on your website to a block format. Your web folks should be able to clear that up.
  • Laurie Towns:
    We are having the same issue with the first name and last name for our first event form. Does anyone have any suggestions?


    Thanks


    Laurie


    www.hamiltonhealth.ca/cruformtest
    Hi Matt, thanks for taking a look. Are you able to show me where on our page you see that it is set to block format? I believe someone off site created our website for us and I want to see how difficult it is to remove the block format.


    Thanks again for your help,


    Laurie
  • Matthew Garbarino
    Matthew Garbarino Blackbaud Employee
    Tenth Anniversary Facilitator 3 Photogenic
    Laurie Towns:
    We are having the same issue with the first name and last name for our first event form. Does anyone have any suggestions?


    Thanks


    Laurie


    www.hamiltonhealth.ca/cruformtest
    Sure. I'm just taking a quick look at the page, don't take this as fact from a web designer :)



    I see this markup coming from your base.css file. That markup may be important for other areas of your website, but if you work with outside folks for your website they should be able to fix this up quickly.



    #top &#46;input-text, #top input[type="text"], #top input[type="input"], #top input[type="password"], #top input[type="email"], #top input[type="number"], #top input[type="url"], #top input[type="tel"], #top input[type="search"], #top textarea, #top select { <br /><br/> background: #fff none repeat scroll 0 0; <br /><br/> border: 1px solid #e1e1e1; <br /><br/> border-radius: 0; <br /><br/> color: #777; <br /><br/> display: block; <br /><br/> font: 13px "HelveticaNeue","Helvetica Neue",Helvetica,Arial,sans-serif; <br /><br/> margin: 0 0 20px; <br /><br/> outline: medium none; <br /><br/> padding: 8px 6px; <br /><br/> width: 100%; <br /><br/>}
  • Laurie Towns:
    We are having the same issue with the first name and last name for our first event form. Does anyone have any suggestions?


    Thanks


    Laurie


    www.hamiltonhealth.ca/cruformtest
    Thank you very much!


    Laurie
  • Matt Garbarino:
    Hi Jennifer, thanks for providing the test page link.



    I took a look at the markup of the page, and it looks like a custom stylesheet on your website is setting the width of all Label elements to 25%, which is causing the issue where the header label is wrapping. Your web folks should be able to either adjust this custom style, or add a new style specific to Online Express to prevent this issue.



    As for the time format, I see it as 1:00 PM on my end. Perhaps you could have a browser setting that is causing this? Take a look at the page with a different computer/browser and see what happens.
    Thanks for your help, Matt. I've forwarded it to our web people.

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