Written Off Pledges

Is the report set only to show write offs in a certain time frame?  Also, there is a check box that limits pledge activity to the dates of the report- that could be the issue.  

Can we back up?  How is the pledge written off?  Through a write off from the gift tab of the gift?  Does it show that it's written off on the gift record?  Is balance $0?  If not possibly the write off did not get done correctly. 



Before trying to answer questions on a report or export, I'm wondering what the actual pledge gift record shows.

Does it still show on your report?  Or is issue dates as Christine suggested? 



Is the pledge by chance one with split gifts?  I've seen that create some wierd, erroneous figures on reports.



Are you taking a query to your export file?  Is query dynamic?  Does the gift show in the query prior to export?  Is there a criteria/option in query that is bringing it to Export?



Does the written off pledge show on the Reports > Pledges... > Written Off report?



Just trying to think of some possible causes?

 

The query is just not pulling what you're expecting.  A write off doesn't change the pledge amount.  It only changes the balance.  See what happens if you use "pledge balance" for your criteria/output - not sure your criteria/output are for this export or what you're trying to do with it.  If you need pledge to be $0 and there were no payments made to it, you could possibly use an adjustment instead of a write off.  That will change the pledge amount.