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Azalea Schiller
Azalea Schiller
Tenth Anniversary First Comment Facilitator Level 1
in Blackbaud Raiser's Edge NXT®: General Discussion


Hello, I am trying to add a scanned letter to the media tab. I have done this many times before, but now I keep getting the error msg "Required Field Missing: Object". Does anyone know how to fix this?



Thank you,

Azalea




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  • Amy Dana
    Amy Dana Community All-Star
    Tenth Anniversary 500 Likes 100 Comments Photogenic
    Did you get this resolved? I had that recently with some photos. It was something crazy with the program that was being used to save the photos originally. I ended up openining the photos and resaving them, and then it worked. Maybe the file name was too long?
  • Azalea Schiller
    Azalea Schiller
    Tenth Anniversary First Comment Facilitator Level 1
    Hi Amy,



    When I added a new media it gives me the option to "create new "or " create from file". I always chose create new - Adobe Acrobat Document then choose the file I had uploaded on the FPT site. Now it only works when I chose Create new file. I'm not sure why the other option isnt working anymore, but I can still do what I need to : ) .



    Thank you,

    Azalea
  • Amy Dana
    Amy Dana Community All-Star
    Tenth Anniversary 500 Likes 100 Comments Photogenic
    Weird. Does it work if you download the file from the FTP site and then create the Media item from the PDF on your desktop? That's a really clunky way to do it but I'm wondering if RE is having issues with the FTP site.
  • Azalea Schiller
    Azalea Schiller
    Tenth Anniversary First Comment Facilitator Level 1
    Possible, I know they have been having trouble. Thank you for your input smiley

    Have a great day.

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