Constituent prefers email ONLY

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Tracy Jacobs
Tracy Jacobs ✭
Ancient Membership First Reply
in Blackbaud Raiser's Edge NXT®: General Discussion

Hello all, we've been using RE for roughly eight weeks and much of it is still confusing, so forgive me if this is an obvious question: What do you do for constituents who prefer email ONLY (no snail mail).

I'm thinking that for such a common request these days, there must be a built-in option somewhere that I'm overlooking? Something similar to the "Requests no email" on Bio1?

Thank you and have a great day!

Tracy

PPMM

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  • Patricia Lowry
    Patricia Lowry ✭
    Ancient Membership Photogenic First Reply
    Tracy Jacobs:

    Hello all, we've been using RE for roughly eight weeks and much of it is still confusing, so forgive me if this is an obvious question: What do you do for constituents who prefer email ONLY (no snail mail).

    I'm thinking that for such a common request these days, there must be a built-in option somewhere that I'm overlooking? Something similar to the "Requests no email" on Bio1?

    Thank you and have a great day!

    Tracy

    PPMM

    I have a solicit code on the person's record that says "Do Not Mail". When I'm working on a mailing, I remove anyone that has that solicit code on their record.
  • Heather Heyd
    Heather Heyd ✭
    Ancient Membership Photogenic First Reply
    Tracy Jacobs:

    Hello all, we've been using RE for roughly eight weeks and much of it is still confusing, so forgive me if this is an obvious question: What do you do for constituents who prefer email ONLY (no snail mail).

    I'm thinking that for such a common request these days, there must be a built-in option somewhere that I'm overlooking? Something similar to the "Requests no email" on Bio1?

    Thank you and have a great day!

    Tracy

    PPMM

    Hi Tracy, I suggest having a solicit code that says
  • JoAnn Strommen
    JoAnn Strommen ✭✭✭✭✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Heather Heyd:
    Hi Tracy, I suggest having a solicit code that says

    Ditto on using a solicit code (generally they are "No/Do not" statements.

    In addition if you are still concerned about the person accidentally being sent something you could uncheck the box for 'send mail to this address' on the address record.  I would be sure somehow to note that is a valid address though.  But so you know, unchecking that box may, depending on your settings, drop the record from runs of acknowledgements/receipts as well.

    Generally, the solicit code should be sufficient.

  • Joshua Bekerman bCLO bCRE
    Joshua Bekerman bCLO bCRE ✭
    Tenth Anniversary Facilitator 3 Name Dropper Photogenic
    Tracy Jacobs:

    Hello all, we've been using RE for roughly eight weeks and much of it is still confusing, so forgive me if this is an obvious question: What do you do for constituents who prefer email ONLY (no snail mail).

    I'm thinking that for such a common request these days, there must be a built-in option somewhere that I'm overlooking? Something similar to the "Requests no email" on Bio1?

    Thank you and have a great day!

    Tracy

    PPMM

    We use a solicit code of "Email Communications Only" and exclude them when pulling a list for snail mail.

     

  • Tracy Jacobs
    Tracy Jacobs ✭
    Ancient Membership First Reply
    Tracy Jacobs:

    Hello all, we've been using RE for roughly eight weeks and much of it is still confusing, so forgive me if this is an obvious question: What do you do for constituents who prefer email ONLY (no snail mail).

    I'm thinking that for such a common request these days, there must be a built-in option somewhere that I'm overlooking? Something similar to the "Requests no email" on Bio1?

    Thank you and have a great day!

    Tracy

    PPMM

     Thank you for your help, everyone. Happy Friday!

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