When will Facebook connect be available to use with Convio advocacy?

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We want to use it with advocacy alerts - will that be possible?

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  • Lori,

    The Facebook Connect functionality is coming out with the summer release, beginning in mid-July.

  • conviojames :

    Lori,

    The Facebook Connect functionality is coming out with the summer release, beginning in mid-July.

    James, the documentation for Facebook Connect for Convio states that it won't be usable with secure pages. Action Alerts are secure - doesn't that mean that this release won't allow use of Facebook Connect for Action Alerts and Donation Pages?

  • What is the use case you want to enable? The Facebook Connect implementation we are launching will allow constituents to share a story and a link of the action they took. This can be presented after the actual action is taken, and should be so the constituent is not distracted from completing the action you want them to take.

  • conviojames :

    What is the use case you want to enable? The Facebook Connect implementation we are launching will allow constituents to share a story and a link of the action they took. This can be presented after the actual action is taken, and should be so the constituent is not distracted from completing the action you want them to take.

    - when signing an advocacy campaign - have the option to connect to their facebook page and have a story published by Facebook in their newsfeed that links back to the original advocacy campaign.

    Also, why does the documentation say that Connect is for TeamRaiser? And, the Thank You page for Action Alerts is also a secure page...right?>

  • Lori Painter:

    - when signing an advocacy campaign - have the option to connect to their facebook page and have a story published by Facebook in their newsfeed that links back to the original advocacy campaign.

    Also, why does the documentation say that Connect is for TeamRaiser? And, the Thank You page for Action Alerts is also a secure page...right?>

    OK. You can still achieve this by presenting the opportunity to have the constituent connect to Facebook and publish the story right after they have completed the action alert. I would say you don't want them doing that on the same page that you wan them actually completing the action alert, because it could serve as a distraction.

  • conviojames :

    What is the use case you want to enable? The Facebook Connect implementation we are launching will allow constituents to share a story and a link of the action they took. This can be presented after the actual action is taken, and should be so the constituent is not distracted from completing the action you want them to take.

    Hi James --

    You say we can use facebook connect after a user takes action, however the thank you page on actions are secure pages. We would have to direct the user to a pagebuilder page instead just to use facebook connect? Then our consitituents end up getting (depending on their browser setting) a warning that they're moving from a secure page to a non-secure page. Our constituents never understand this and always think there's something wrong with our system.

    Can facebook connect be used on the thank you page within a take action?

  • conviojames :

    OK. You can still achieve this by presenting the opportunity to have the constituent connect to Facebook and publish the story right after they have completed the action alert. I would say you don't want them doing that on the same page that you wan them actually completing the action alert, because it could serve as a distraction.

    Just saw the other post explaining how to add it to a secure page.

  • Because of the recent changes that Facebook made to their product strategy regarding the changes to Facebook Connect, Convio has decided to discontinue support for the current Facebook Connect Integration within Convio – effective in the Summer 2010 release.

    Instead, we have partnered with Gigya to power our latest Social Sharing and Open Authentication features (available in the Summer 2010 release). These new features are a significant upgrade from the existing Facebook Connect integration in that they provide an efficient way to integrate not only Facebook but Twitter, LinkedIn, MySpace, Yahoo! and other social media; they enable both tell-a-friend and login functionality; and they provide integrated reporting.

    Convio is strategically committed to socializing our platform. With this change we have elected to pursue a strategy that allows our clients to connect and participate with MANY social media sites instead of just one.

    If you are currently using Facebook Connect on your Convio hosted sites for sharing or site login, please review our new Social Sharing and Open Authentication features (below).

    As always please contact the Convio support team if you have questions.

    Please review the short FAQ below for more information.

    What Is the Product Impact?

    - The configuration menus for Facebook Connect will be removed from the administrative console.

    - Anywhere a Facebook Connect component has been placed on your site will disappear once you are upgraded to the Summer 2010 release.

    - The Facebook Application Integration remains unaffected at this time.

    - Within the TeamRaiser Participant Center, Social Sharing components will automatically appear by default once Social Sharing is enabled.

    Why are Social Sharing / Open Authentication better?

    - Social Sharing allows your users to share to not only Facebook but Twitter, LinkedIn, MySpace, Yahoo!. Social Sharing also includes the existing Tell-A-Friend functionality.

    - Open Authentication allows your users to login using not only Facebook but Twitter, LinkedIn, MySpace, Yahoo!, Google, AOL.

    - Both solutions include integrated reporting.

    - Both solutions are provided via Gigya which allows you to standardize on one Gigya API key instead of having to maintain multiple API keys for each social media site.

    Where can I learn more about Gigya, Social Sharing and Open Authentication?

    - Gigya: www.gigya.com

    - Social Sharing: http://community.customer.convio.com/docs/DOC-2844

    - Open Authentication: http://community.customer.convio.com/docs/DOC-2841

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