Year End Auto Responder Footer Alignment

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The Year End Auto Responder stationary that I'm using with my EOY donation form is out of allignment and I can't figure out how to fix it. The footer is not in line with the header/body of the message. How can I fix this?

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  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership 2500 Comments 100 Likes Name Dropper

    Veronica,

     

    Can you tell me the names of the campaign, email and stationary? Or could you paste the code in this thread so I can take a look?

     

    Kent

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership 2500 Comments 100 Likes Name Dropper
    Kent Gilliam:

    Veronica,

     

    Can you tell me the names of the campaign, email and stationary? Or could you paste the code in this thread so I can take a look?

     

    Kent

    Veronica,

     

    I sent myself a test message of all of your EOY2012 emails and they all look aligned to me. Are you referring to the address info being aligned to the left?

     

    cpl_email_ss.jpg

  • Kent Gilliam:

    Veronica,

     

    I sent myself a test message of all of your EOY2012 emails and they all look aligned to me. Are you referring to the address info being aligned to the left?

     

    cpl_email_ss.jpg

    I also looked at your EOY autoresponder stationary and I'm not having problems either. Can you attach a screen shot?

  • Danielle Johnson:

    I also looked at your EOY autoresponder stationary and I'm not having problems either. Can you attach a screen shot?

    I'm refering to the auto responder tied to the Year End Honor/Memorial Donation Form. This form is under Convio Go! EOY 2012. Attached is my screen shot. Thanks!

  • Veronica Brown:

    I'm refering to the auto responder tied to the Year End Honor/Memorial Donation Form. This form is under Convio Go! EOY 2012. Attached is my screen shot. Thanks!

    Hi Veronica,

     

    Kent and I took a look at the code here. There are two options:

     

    1) We can edit and fix this existing stationery, OR

    2) We can create a new, updated stationery with the same banner and branding (that matches the new templates)

     

    What would work best for you?

     

    Cheers,

    Robin

  • Robin Anderson:

    Hi Veronica,

     

    Kent and I took a look at the code here. There are two options:

     

    1) We can edit and fix this existing stationery, OR

    2) We can create a new, updated stationery with the same banner and branding (that matches the new templates)

     

    What would work best for you?

     

    Cheers,

    Robin

    Ideally, option #2. We are looking to push out EOY email next week. Is there enough time on your end to turn around option #2?

  • Veronica Brown:

    Ideally, option #2. We are looking to push out EOY email next week. Is there enough time on your end to turn around option #2?

    Yes, this shouldn't take much time at all. Let me see what I can do - I will either post back here or reach out to you directly.

     

    Cheers,

    Robin

  • Robin Anderson:

    Yes, this shouldn't take much time at all. Let me see what I can do - I will either post back here or reach out to you directly.

     

    Cheers,

    Robin

    Awesome! Thank you.

  • Veronica Brown:

    Awesome! Thank you.

    Veronica, take a look at the Stationery called "Convio Go! EOY 2012 - Autoresponder" and let me know if that will work for you.

     

    For reference - I copied the "Convio Go! EOY 2012 - Email" Stationery and updated it for Autoresponders. I then removed the social share options and the Forward to a Friend and Unsubscribe links in the footer.

     

    I hope that helps.

     

    Cheers,

    Robin

     

  • Robin Anderson:

    Veronica, take a look at the Stationery called "Convio Go! EOY 2012 - Autoresponder" and let me know if that will work for you.

     

    For reference - I copied the "Convio Go! EOY 2012 - Email" Stationery and updated it for Autoresponders. I then removed the social share options and the Forward to a Friend and Unsubscribe links in the footer.

     

    I hope that helps.

     

    Cheers,

    Robin

     

    That looks great. Thanks, Robin!

     

     

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