Embedding participant center in wrapper

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acaschetta
acaschetta ✭
Ancient Membership First Reply
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

We are trying to embed our TeamRaiser participant center in our wrapper. We have tried creating a PageBuilder page and using the S409 tag to embed the partcipant center, and then creating a new participant center that points to this page. When we login to test, we see the "select a TeamRaiser event" page, but the link to our event redirects to the same page. How can we make it launch the embedded participant center home page?

Is there a better way to embed the participant center in a wrapper?

Thanks.

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  • Noah Cooper
    Noah Cooper ✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic

    Sounds like there might be two issues here:

    1) You need to select the custom participant center you created on your TeamRaiser. Edit the TeamRaiser, and go to Step 3. Select Event Options, then on 7. Participant Center for this TeamRaiser, select your participant center.

    2) You shouldn't navigate directly to the PageBuilder page you created to access the participant center for your event. Instead, you should go to http://www.foo.org/site/TRC?fr_id=1234, where foo.org is your organization's Convio domain and 1234 is your TeamRaiser's ID. This link will then redirect to the page, and pass along necessary session information.

  • acaschetta
    acaschetta ✭
    Ancient Membership First Reply
    Noah Cooper:

    Sounds like there might be two issues here:

    1) You need to select the custom participant center you created on your TeamRaiser. Edit the TeamRaiser, and go to Step 3. Select Event Options, then on 7. Participant Center for this TeamRaiser, select your participant center.

    2) You shouldn't navigate directly to the PageBuilder page you created to access the participant center for your event. Instead, you should go to http://www.foo.org/site/TRC?fr_id=1234, where foo.org is your organization's Convio domain and 1234 is your TeamRaiser's ID. This link will then redirect to the page, and pass along necessary session information.

    This is the URL for our TR:

    http://donate.sandiegozoo.org/site/TR?fr_id=1200

    We tried changing the participation center link to this page instead of the PageBuilder page, but it still seems to loop back to the same page.

  • Jeffrey Kaplan
    Jeffrey Kaplan ✭
    Ancient Membership Facilitator 1 Name Dropper Photogenic
    acaschetta :

    This is the URL for our TR:

    http://donate.sandiegozoo.org/site/TR?fr_id=1200

    We tried changing the participation center link to this page instead of the PageBuilder page, but it still seems to loop back to the same page.

    I was just passing through and noticed that you're missing the letter C (which I assume stands for Center) in your link structure:

    The link as you have it now takes you to the teamraiser entry page:

         http://donate.sandiegozoo.org/site/TR?fr_id=1200

    When you add the C it takes you to the Participant Center:

         http://donate.sandiegozoo.org/site/TRC?fr_id=1200

    Good luck!

    -Jeffrey

  • Noah Cooper
    Noah Cooper ✭
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    acaschetta :

    This is the URL for our TR:

    http://donate.sandiegozoo.org/site/TR?fr_id=1200

    We tried changing the participation center link to this page instead of the PageBuilder page, but it still seems to loop back to the same page.

    Looks like you missed Step 1 noted above -- your TeamRaiser is not currently associated with the "Participant Center in Wrapper" participant center you created. Edit the TeamRaiser, and go to Step 3. Select Event Options,  then on 7. Participant Center for this TeamRaiser, select "Participant Center in Wrapper" (right now the default "Participant Center 2" is selected).

  • acaschetta
    acaschetta ✭
    Ancient Membership First Reply
    Noah Cooper:

    Looks like you missed Step 1 noted above -- your TeamRaiser is not currently associated with the "Participant Center in Wrapper" participant center you created. Edit the TeamRaiser, and go to Step 3. Select Event Options,  then on 7. Participant Center for this TeamRaiser, select "Participant Center in Wrapper" (right now the default "Participant Center 2" is selected).

    Got it. Thank you.

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