Copying a team page from the year prior?

Yes, if you've set up the previous event association and turned the Returning Teams option on.  Here is the documentation:

http://help.convio.net/site/PageServer?pagename=Admin_TeamRaiser_Edit_03EventOptions#advanced_returning

Augustine Sanchez:

Thanks Chris.

 

I've gone through the directions you have attached but am still running into a wall.  When I tried to point towards Edit Advanced Options, I don't see the Define Returning Team Options anywhere.  As a administrator, could I be locked out of this function?

Did you indicated last year's event in Step 1 - Identify TeamRaiser, item 7 "Previous Event Association"?  I think that needs to be set before the option will appear.

Augustine Sanchez:
Yes. The same event from last year was set to associate with this year's. I don't see the option at all.

Weird.  Are teams enabled in Step 4, item 2?

The navigation might also not be updating because the page could be cached.  Try CTRL+F5 or close the browser and log back in.  (It sounds silly, but it's worked for me with similar issues.)

If neither of those does it, I would suggest using the live support chat at support.convio.com since they can go in and actually look at the settings.