TeamRaiser autoresponder and username/password question

Kent Gilliam:

Hi Jesse...

 

You can't send a password through any method. It's something we removed about two years ago. The best thing to do is provide their Username and a link to reset their password.

 

Hope this helps!

Kent

Suggestion for wording is as follows:

Username: [[S1:user_name]]

For your protection, passwords are not emailed. If you forgot your password, reset it (link) and register today.

OR

Username: [[S1:user_name]]

For your protection, passwords are not emailed. If you forgot your password, reset it (link) and start fundraising today.

Make sure to offer an action. It's a great place to do so.

Jesse Kelsey:

Thanks, Kent. Forgot about the password/security issue. Also, it sounds like we would only be able to generate the Convio username, and not any single sign on usernames--such as the FB username, etc.

 

-Jesse

Correct. You can't generate any outside login data.