Alert for Additional Question Answered During Registration

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Christina Relacion
Christina Relacion ✭
Ancient Membership Facilitator 1 Name Dropper Photogenic
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

Is it possible to set up an email alert if someone answers an additional question that is in the registration process? For instance, we ask if people who register if they also would like to volunteer to help the event. We'd like to be able to immediately contact them back... so is there a way to auto-notify (email)l the event manager when someone answers yes?



Otherwise, I was thinking the alternative would be to set up a survey signup and place that on one of the Teamraiser pages for the event.

 

Thanks for your help!

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  • Jori Taylor
    Jori Taylor ✭
    Ancient Membership Facilitator 1 Photogenic

    Christina,

     

    To keep your event registration flow as clean as possible, I like your idea of including a survey after registration is complete and this can easily be done on the TR registration thank you page. Then you'd include the email addresses in the survey configuration that should be notified when the volunteer survey is submitted. And since it would be a volunteer centric survey, it's safe to assume all submitted surveys are from those registrants interested in volunteering. This is likely the least invasive solution to the registration process.

  • Jori Taylor
    Jori Taylor ✭
    Ancient Membership Facilitator 1 Photogenic

    Also, consider a "Volunteer" participation type.

  • Christina Relacion
    Christina Relacion ✭
    Ancient Membership Facilitator 1 Name Dropper Photogenic
    Jori Taylor:

    Also, consider a "Volunteer" participation type.

    This is also a nice alternative to test out. But, I like the survey because it can also be used on other pages within Pagebuilder.

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