TeamRaiser - Event Manager and Reports

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Tara Irwin
Tara Irwin ✭
Ancient Membership Facilitator 1
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

I've set up the Event Management Center and Event Role including assigning a test contact to be an event manager for a particular event. 

 

The Event Manager Role includes permissions for reporting.  As indicated in the Learn Center, I have set up my report using Report Writer and selected "Publish to Event Manager".  However, when I log in as the Event Manager using my test event manager login, I have access to the reports, yet no reports are visible.  (See screenshot).

 

Have I missed a step?  Any help is appreciated!  

 

Thanks,

Tara

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  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic

    Hi Tara...

     

    I've sent this post onto some member of our TR experts here to see if they can tell us what is happening. I'll try to check back if someone doesn't respond or share it with you if they respond to me by email with a solution.

     

    Kent

  • Tara Irwin
    Tara Irwin ✭
    Ancient Membership Facilitator 1
    Kent Gilliam:

    Hi Tara...

     

    I've sent this post onto some member of our TR experts here to see if they can tell us what is happening. I'll try to check back if someone doesn't respond or share it with you if they respond to me by email with a solution.

     

    Kent

    Hey Kent!



    Thanks for this... any feedback yet? My client is eager to set up the functionality and I still cannot find the right solution through troubleshooting and testing.



    Thanks,

    Tara
  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Tara Irwin:
    Hey Kent!



    Thanks for this... any feedback yet? My client is eager to set up the functionality and I still cannot find the right solution through troubleshooting and testing.



    Thanks,

    Tara

    Nothing yet but Austin received a lot of ice last night so the office is shutdown. I'll see if I can find someone who knows and is around today.

     

    Kent

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