Missing Donate button

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Dustin Rambo
Dustin Rambo ✭
Ancient Membership Facilitator 1 Photogenic
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

Has anyone had any experience with donation buttons missing throughout a TR site? I am putting together my 5th or 6th program and this is the first I've ever seen something like this happen. I've scoured my configuration for signs and have turned up nothing. The only place it shows is on the event/greeting page (which ironically isn't being used for this program.

 

tl;dr - Donate button is missing from Team/Personal pages as well as search results. Any ideas?

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Comments

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic

    Dustin, 

     

    Are you looking at the page live but not accepting donations or registrations yet? If so, you won't see those buttons. Try turning on the registration and accept donations and see if that makes them appear. 

     

    Kent

  • Dustin Rambo
    Dustin Rambo ✭
    Ancient Membership Facilitator 1 Photogenic
    Kent Gilliam:

    Dustin, 

     

    Are you looking at the page live but not accepting donations or registrations yet? If so, you won't see those buttons. Try turning on the registration and accept donations and see if that makes them appear. 

     

    Kent

    It is published, accepting registration and donations. I didn't have leeway to keep spinning my wheels to I created a separate blueprint with an identical configuration and all is working as expected. Strange. Thanks for your suggestion!



    Dustin Rambo

    Systems Analyst, iProduct

    ALSAC/St. Jude Children's Research Hospital

    O: 901.578.2298 - M: 901.378.3916

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