Participant clicks on "click here to view as html" and an error message on web page pops up

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We have a potential participant who received this email because she is being solicited to be part of a team.  When she clicks on the "Click here to view as HTML" a message saying "We're sorry- the page or function you tried could not be found on our website..."  How do I fix it so they can see this as html? 

 

 

Click here to view as HTML  Dear Friends and Family,I have recently decided to participate in Hospice of Michigan’s Race and Remember on May 17th. Please join my team, and help me raise money for this amazing organization.DID YOU KNOW . . .Hospice of Michigan cares for almost 900 patients across the state every day?Hospice serves anyone with a life-limiting illness (not just cancer)?Hospice care is delivered to people living in their own homes, assisted living facilities, nursing homes, adult foster care homes and hospitals?Hospice of Michigan offers grief support and bereavement services to family members, friends and the community at no cost?Hospice of Michigan provides quality end-of-life care to everyone regardless of age, diagnosis or ability to pay?Please join me in supporting Hospice of Michigan through their Race and Remember event along the Detroit Riverfront. We need YOU so please do anything you can - join my team, register as an individual or make a donation on my behalf.Thank you for your support, and I look forward to seeing you at the Race and Remember on May 17th!Click here to visit my personal page.If the text above does not appear as a clickable link, you can visit the web address:http://hom.convio.net/site/TR?px=1011764&pg=personal&fr_id=1040&et=EtSoNX0N3GnblkrjdVqc5A&s_tafId=1080Click here to view the team page for Vitamin WIf the text above does not appear as a clickable link, you can visit the web address:http://hom.convio.net/site/TR?team_id=1080&pg=team&fr_id=1040&et=XtOi3EBkSHRWEQV0GIHtIg&s_tafId=1080 If you no longer wish to receive email messages sent from your friends on behalf of this organization, please click here or paste this URL into your browser: http://hom.convio.net/site/TellFriendOpt?action=optout&toe=bc5345fcb411b19b4dcbed6d5633bd131ccd4c50a5c00593  Home | Contact Us | Unsubscribe



 

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Comments

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic

    Salina,

     

    I'm not sure why there is a link to view an email in html. There should be a link to view the message in a browser but most of the time it's the email browser setting that determines if an email recipient receives a plain-text, html or rich text format email. This link must be in your stationary so to remove this you'll need to go into the stationary for this email.

     

    Kent

  • Kent Gilliam:

    Salina,

     

    I'm not sure why there is a link to view an email in html. There should be a link to view the message in a browser but most of the time it's the email browser setting that determines if an email recipient receives a plain-text, html or rich text format email. This link must be in your stationary so to remove this you'll need to go into the stationary for this email.

     

    Kent

    If I remove the html link, should I replace it with something else?

  • Kent Gilliam
    Kent Gilliam Blackbaud Employee
    Ancient Membership Facilitator 4 Name Dropper Photogenic
    Salina Bishop:

    If I remove the html link, should I replace it with something else?

    It looks like the code above doesn't show the stationary so I'm not sure if you have a "view message in browser" link in your stationary. But I would remove the html link. 

     

    Kent

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