Trying to run task to show fundraisers with less than $1

Brian Mucha:

I wonder if setting 'include reg fees in fundraising' on the TR would affect this.

Thansk Brian. I currently have this "unchecked" but tried it "checked". No change in the task results.

Kent Gilliam:

Matt,

 

I ran the attached Report Writer report and can see that your task should be rendering around 86 participants that haven't raised at least $1. But within your task of limiting the task to only include registrations that are 21+ days old, that removes about 12 participants who don't meet the "21 days" mark. You'll see one participant that donated to themselves but hasn't had a donation made to them. I don't want to mess up your task but have you tried "2" and see if it captures anything? I'm curious if it could have something to do with Canadian currency. If you'd like, I can escalate this thread to a Support case for you.

 

Kent

Hey Kent

2 doesn't seem to work either. If you could escalate to Support, that would be much appreciated.

Thanks,

Matt

Kent Gilliam:

Matt,

 

Your post requires a little more attention than we can provide in the community so I have escalated it to a Client Services case. If you are one of the contacts at your organization with access to Client Services (support) then you will receive email notifications from the person assigned to help you. If you do not have access to the support portal (the link above doesn't send you to the support portal), please let me know so I can note this in the case.



Your case number is: 00543138 



Please use the support portal to communicate any additional information with the client services team member assisting you with your case.



Thank you!

Thanks for your help Kent!