Complete Cover ACH Fees?

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Bernie Fitzsimmons 5
Bernie Fitzsimmons 5
Second Anniversary Photogenic Name Dropper First Comment
in Blackbaud Raiser's Edge NXT®: General Discussion

Why doesn't Complete Cover apply to ACH/Direct-Debit fees?

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  • Austen Brown
    Austen Brown Community All-Star
    Ninth Anniversary 2,500 Likes 1000 Comments Photogenic

    @Bernie Fitzsimmons - That is a unknown, currently. If this is an area you would like to see included in the future, I recommend adding an idea to the RE NXT Idea Bank.

  • Keith Wilson 2
    Keith Wilson 2 Community All-Star
    Sixth Anniversary 250 Likes 100 Comments Photogenic

    @Bernie Fitzsimmons we were in the EAP for Complete Cover and I believe the goal is to one day offer it to Direct Debit transactions as well. Obviously the fees for EFT transactions are not as onerous as Credit Card fees, so the goal was to develop and implement a Credit Card solution first. Also worth noting, Complete Cover does not apply to recurring gift transactions either. Only your one-time credit card fees will be covered.

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