Copy of document about receiving donations from international constituents??

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Alicia Searfoss
Alicia Searfoss
Ancient Membership 100 Comments 25 Likes Photogenic
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

Does anyone have a copy of the document that was under the thread titled: "Can an international constituent make a donation?" I've tried to get to it from the community, but keep getting a fatal error message.

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  • Steve Hurtado
    Steve Hurtado
    Ancient Membership 10 Comments Facilitator Level 2

    Hello,

    Here is the document pasted below.

    "A Visa card (or Master Card, or Amex, etc) is the same no matter which country it was issued in. The potential problem then is the address that the card is billing to.

    Convio can accept credit cards with international addresses. However, there may be an issue with the address format in donation forms. Not all addresses are formatted the same and thus the fields a site requires of the constituent may not properly line up with the client's billing address. Also, the donation form must have a drop down menu for the constituent to pick a country in order for the card to be properly charged.

    One caveat, IATS won't accept credit cards that bill to anywhere besides the US and Canada."

  • Theresa Mustafa
    Theresa Mustafa
    Ancient Membership First Comment Facilitator Level 1
    Steve Hurtado:

    Hello,

    Here is the document pasted below.

    "A Visa card (or Master Card, or Amex, etc) is the same no matter which country it was issued in. The potential problem then is the address that the card is billing to.

    Convio can accept credit cards with international addresses. However, there may be an issue with the address format in donation forms. Not all addresses are formatted the same and thus the fields a site requires of the constituent may not properly line up with the client's billing address. Also, the donation form must have a drop down menu for the constituent to pick a country in order for the card to be properly charged.

    One caveat, IATS won't accept credit cards that bill to anywhere besides the US and Canada."

    Is that IATS regulation stated somewhere in Convio so I can show it to Management? We have charitable status in the US and Canada, but not worldwide and so we're not able to accept donations from certain countries. If we are limited through IATS, then management would be assured that donations would be limited to US/Canada.

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