I'm new to Raiser's Edge. I've just set up an account to get access to training but am receiving the message: This page requires additional permissions

Jeffrey Luber · February 2022

I've just set up an account to get access to training but am receiving the message: This page requires additional permissions. What permissions does the software require?

Joanne Felci 2 · February 2022

@Jeffrey Luber - could you post a link to the page you are getting that message on? Are you in Blackbaud University or trying to log into NXT?

Jeannie Goings · February 2022

If you are using NXT you may need to download the Citrix app.

Jeffrey Luber · February 2022

I'm not using neither as of yet. I'm even getting the message when I click on Chat Now in Customer Support. Link:

Larry Wheeler · March 2022

@Jeffrey Luber did you get access? If not, you need to speak with your RE Admin. You may be blocked because your account is not yet tied to your organization.

I'm new to Raiser's Edge. I've just set up an account to get access to training but am receiving the message: This page requires additional permissions

Comments

Categories