Ticketed Events: Payment by Check Option

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Walter Winfield
Walter Winfield
Ancient Membership 10 Comments Facilitator Level 2 Inquirer Level 2
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

We have an event that we'd like to offer an option for paying by check. (Historically about 60% of participants pay by check for this event). I set up an event with two ticket classes - one for credit card payment ($35) and another for credit card payment ($0 displayed but description gives details for remitting check for $35). Staff here feel that it's confusing to display the $0 option. The only other solution I could think of was to provide a form (survey or printable document) that could be filled out and remitted (either electronically, if a survey, or via mail if document). How do others address this issue?

Thanks,

Walter

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  • Corey Pudhorodsky
    Corey Pudhorodsky
    Ancient Membership 10 Comments Facilitator Level 3 Inquirer Level 2

    Those are the two options that I would have thought of also ($0 amount in the ticket type and note the "Payment by Check" in the name OR Seperate survey to collect payments by check). I just ran into another site that is doing the seperate survey method:

    http://www.devereux.org/site/PageServer?pagename=deci_training_dates

    The disadvantage of using that method is that you then have to add the survey registrations manually using the "Add Event Attendee" The advantage is that you can wait to add their registration until the check has actually been received.

    Hope this helps, I'll be interested to hear if anyone else has other ideas on the community.

  • walterwinfield
    walterwinfield
    Ancient Membership 10 Comments Facilitator Level 2 Inquirer Level 2
    Corey Pudhorodsky:

    Those are the two options that I would have thought of also ($0 amount in the ticket type and note the "Payment by Check" in the name OR Seperate survey to collect payments by check). I just ran into another site that is doing the seperate survey method:

    http://www.devereux.org/site/PageServer?pagename=deci_training_dates

    The disadvantage of using that method is that you then have to add the survey registrations manually using the "Add Event Attendee" The advantage is that you can wait to add their registration until the check has actually been received.

    Hope this helps, I'll be interested to hear if anyone else has other ideas on the community.

    It recently came to my attention that eCommerce now has a "Bill Me Later" option that can be enabled.  (Disabled by default, I understand.)  I haven't enabled this on our site but am wondering if similar functionality exists for Events?  That might address the problem presented in this thread.  The other option, of course, would be to set up an event using eCommerce, but that may present other problems (e.g., not appearing in a calendar, no reminder email, etc).

    Thanks,

    Walter

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