Constituent Pop-up: deceased or assigned constituents?

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Jarrell Dunson 2
Jarrell Dunson 2
Fourth Anniversary 10 Comments
in Blackbaud Raiser's Edge NXT®: General Discussion

Is there a way to have a pop-up box, for users of database view, for deceased or assigned constituents?

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  • Austen Brown
    Austen Brown Community All-Star
    Ninth Anniversary 2,500 Likes 1000 Comments Photogenic

    Hi @Jarrell Dunson - You can set up a Constituent User Defined Business Rule within Configuration that draws from a query. This will initiate a pop-up on Constituent Records notifying your users of information you want them to know when viewing a record. Take a look at this KB Article #37507 for more information.

  • Dana Burton
    Dana Burton Community All-Star
    250 Likes 100 Comments Third Anniversary Photogenic

    In RE Database view-In the constituent's record, click on edit, then annotate from the drop down. A box pops up-type in here what you want to ‘pop up’ each time the record is accessed.

    IN RE NXT-Under the constituent's name, click add alert. Type what you want to see each time the record is accessed and it will be at the top of the record.

    Both are like a news flash! LOL

  • JoAnn Strommen
    JoAnn Strommen Community All-Star
    Ancient Membership 2,500 Likes 2500 Comments Photogenic

    IMO, annotations/alerts are great for individual info. Business rules as @Austen Brown described is the best way, most efficient way for mass alerts of identical info like ‘constituent is deceased.’

    Caution - too many pop ups become annoying and tend to be ignored after a bit by many users.

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