SSL Certificate provider recommendations?

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Ben Nardone
Ben Nardone ✭
Ancient Membership First Reply
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

Hi All,

Anyone care to share recommendations as to where to purchase an SSL certificate, or where not to purchase?

:smileyhappy:Ben

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  • Sally Heaven
    Sally Heaven ✭
    Ancient Membership Facilitator 2 Name Dropper Photogenic

    Verisign is my recommendation. Do you plan to purchase this for use with Convio, or for some other purpose? If it's for use with Convio, make sure you talk to your account manager first.

  • Ben Nardone
    Ben Nardone ✭
    Ancient Membership First Reply
    Sally Heaven:

    Verisign is my recommendation. Do you plan to purchase this for use with Convio, or for some other purpose? If it's for use with Convio, make sure you talk to your account manager first.

    Thanks for the response Sally.

    It's for use on our web-based email & time sheet servers. Newer browsers are making it scarier and scarier for people to access them without our having a cert in place.

    Convio maintains it's own certs for donation pages as far as I know, since they're all www.convio addresses.

    :smileyhappy:Ben

  • Walter Winfield
    Walter Winfield ✭
    Ancient Membership Facilitator 1
    Ben Nardone:

    Thanks for the response Sally.

    It's for use on our web-based email & time sheet servers. Newer browsers are making it scarier and scarier for people to access them without our having a cert in place.

    Convio maintains it's own certs for donation pages as far as I know, since they're all www.convio addresses.

    :smileyhappy:Ben

    The last time I bought SSL certificates I got them through Thawte (www.thawte.com). Thawte is a subsidiary of Verisign and their prices are reasonable.

    Walter

  • Michael
    Michael ✭
    Ancient Membership Facilitator 2

    Everyone always pines over Verisign, but as long as you pick one that is in the root certificate store for every major browser and has proper 128-bit (at least) encryption, and all providers who have been accepted by all major browsers will be, then it really doesn't matter.

    Verisign is the most expensive of all of them and in my experience, they have the worst customer service. I can't stand Verisign and if it were up to me CARE would have nothing to do with them, and to the extent is IS up to me, we don't (I migrated all of our domain names away from them, saving myself the headache of dealing with their so-called VIP customer service and a cool couple grand a year in renewal fees, yes, we have that many domain names). We use GoDaddy.com now, they have AWESOME customer service and their prices are a third of Verisign's on domain names.

    I had to use our legal office to get our names out of Verisign, though, in violation of their ICANN requirements. Our lawyers didn't want to bother pursuing after they relented no matter how much I tried to get them too...

    Against my recommendation, our IT department uses Verisign for SSL and has an enterprise account. They can't stand them either, but they have "other priorities" rather than saving thousands a year in SSL fees and a few bottles of Tylenol...

    Specific certificates? Thawte, GeoTrust and Comodo InstantSSL come to mind.

  • linton.myers
    linton.myers ✭
    Ancient Membership First Reply

    We also use Thawte for all of our SSL certs, including those held specifically for Convio purposes.

    Linton Myers

    Alzheimer's Association

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