Address Finder Report

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Michelle Morello
Michelle Morello
Fourth Anniversary First Comment
in Blackbaud Raiser's Edge NXT®: General Discussion

Address Finder Report not showing up even though AF was run on 8/30/21. Any insights?

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  • Heather MacKenzie
    Heather MacKenzie
    Tenth Anniversary 1,000 Likes 1000 Comments Photogenic

    When you say it was “run,” do you mean it was submitted, and that you don't have the data back yet? If yes to this, then you should check in with support.

  • Michelle Morello
    Michelle Morello
    Fourth Anniversary First Comment
    Thanks Heather, Yes, it was run, we see addresses found by it with the date but no data report. Will have someone check with support. It's my first time dealing with address finder, so wasn't sure how the results were communicated.

    Thanks again.

  • Daniel R. Snyder
    Daniel R. Snyder Community All-Star
    Ninth Anniversary 1,000 Likes 500 Comments Name Dropper

    I have an open ticket with them too and just checked and everything seems to be fixed. They mentioned it was a known issue so hopefully yours is fixed as well.

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