First Name as Initial in Conditionalized Content

Options
Heather McDowell
Heather McDowell ✭
Ancient Membership Facilitator 2 Photogenic
in Blackbaud Luminate Online® & Blackbaud TeamRaiser® Discussions

s-tag can’t be structured to further conditionalize to use first name only if there is more than one character so they are not sure as to the best method by which to address this.

Their IST suggested sending a welcome email that showed the biographical information and asking them to make any corrections but they were wondering if there had been any other clients that had experienced this before and how they may have gone about correcting it.

Thanks,

Heather

Tagged:

Comments

  • Ryan Hagg
    Ryan Hagg ✭
    Ancient Membership Facilitator 1 

    The conditional code in this post has been corrupted. We are working to fix issues like these as fast as we can. Thank you for your patience. ~ Kent Gilliam

     

     

    You could check for an exact match of every possible first initial. It would be 26 conditionals that would look something like this:

    ]xx::xxAxx::Whatever you want to say if first initial is here::]]

     

    Not too bad of a proposition with the old cut and paste technique.

     

    If they all have a period in the first name like A. then it would be easy to look for a period with something like:

    ]::.::Whatever you want to say if first initial is here::]]

     

    Not sure if that approach works, but in concept it should.

     

    This is a good topic. We have certainly talked about ways to go about it. One thing we've done in some cases is made all the changes outside of convio and then uploaded them to one of our custom fields called 'email salutation'.

     

    Hope that helps,

    Ryan

Categories